Major Keys Studio Ltd (“Major Keys”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

Who we are

Major Keys Studio Ltd is a UK-based strategic creative studio.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via the Contact page on this website, or email us at hello@majorkeys.studio.

Information we collect

We may collect personal information that you choose to provide, including:

• Name

• Email address

• Organisation

• Any information you include in your message or enquiry

We may also collect limited technical information through our website, such as browser type, device information and anonymised website usage data where analytics are enabled.

How we use your information

We use your information to:

• Respond to enquiries

• Discuss potential projects or collaborations

• Provide our services

• Improve the performance and usability of our website

• Meet legal and regulatory obligations

We do not sell your personal information or share it with third parties for marketing purposes.

Lawful basis for processing

Where applicable under UK data protection law, we process personal information because:

• it is necessary to respond to your enquiry or take steps before entering into a contract;

• it is necessary for the performance of a contract;

• we have a legitimate interest in operating and improving our business; or

• we are required to comply with legal obligations.

Cookies

Our website uses cookies to ensure it functions correctly and to help us understand how visitors use the site through website analytics.

When you first visit our website, you will be given the option to manage your cookie preferences. You can change or withdraw your consent at any time through the cookie preferences provided on the Cookie Policy page.

Third-party services

We use trusted third-party providers to help operate our website and business, including:

• Squarespace for website hosting, analytics and contact forms.

• Google Workspace for email communication and managing enquiries submitted through our contact form.

These providers process personal information only where necessary to deliver their services and in accordance with their own privacy policies.

Data retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, comply with legal obligations, resolve disputes and maintain appropriate business records.

Your rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Object to or restrict certain processing

• Request a copy of your information in a portable format where applicable

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us or email us at hello@majorkeys.studio.

Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of transmitting information over the internet can be guaranteed to be completely secure.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised date above.